Effective date: 1 January 2025 | Last updated: 25 May 2026
RateMyAgentNaija (“we”, “us”, or “the Platform”) is committed to protecting your personal information in line with the Nigeria Data Protection Regulation 2019 (NDPR), the Nigeria Data Protection Act 2023 (NDPA), and any applicable state legislation. Please read this policy carefully before using our services.
RateMyAgentNaija is a Nigerian online platform that enables property buyers, tenants, landlords, and investors to read and submit verified reviews of licensed real estate agents across all 36 states and the FCT. Our registered business address is available upon request at privacy@ratemyagentnaija.com.
We do not collect payment card numbers, bank details, National Identification Numbers (NIN), BVN, or any government-issued identity document details unless you voluntarily attach them to a support request.
| Purpose | Legal Basis (NDPA) |
|---|---|
| Creating and managing your account | Contract performance |
| Publishing and moderating reviews | Contract performance / Legitimate interest |
| Verifying agent LASRERA licences | Legitimate interest (platform integrity) |
| Sending transactional emails (account activation, moderation decisions) | Contract performance |
| Preventing fraudulent or fake reviews | Legitimate interest |
| Improving platform features | Legitimate interest |
| Complying with legal obligations | Legal obligation |
Reviewers have the option to display only a shortened version of their name on published reviews (e.g. “Tunde A.”). Your full name, email address, and IP address are stored internally but are never made public. Agents cannot see who left a review beyond the display name you choose.
We do not sell, rent, or trade your personal data. We may share data with:
As a data subject, you have the right to:
To exercise any right, visit our Data Management page or email privacy@ratemyagentnaija.com. We will respond within 30 days.
We use only strictly necessary cookies (session management and login). We do not use advertising or third-party tracking cookies. You may disable cookies in your browser settings, but this will prevent you from logging in to the platform.
All data is transmitted over HTTPS (TLS 1.2+). Passwords are stored as bcrypt hashes. Our hosting environment is protected by a Web Application Firewall (WAF). We conduct regular security reviews and will notify affected users within 72 hours of any confirmed data breach.
Our platform is not intended for persons under 18 years of age. We do not knowingly collect personal data from minors. If you believe a minor has created an account, contact us immediately at privacy@ratemyagentnaija.com.
We may update this policy periodically. Significant changes will be notified by email to registered users. Continued use of the platform after changes constitutes acceptance of the updated policy.
For privacy enquiries: privacy@ratemyagentnaija.com
If you believe your data rights have been violated and we have not resolved your complaint, you may lodge a complaint with the Nigeria Data Protection Commission (NDPC) at ndpc.gov.ng.
Your honest review helps thousands of buyers, tenants, and investors make better decisions.